Updated: 15 October 2020

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff, while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found  here

As a precautionary measure, to prevent the spread of the disease, Westcourt Medical Centre is suspending all routine face to face appointments with doctors and nurses until further notice.

We will do our best to answer all concerns but, if you feel your issue can wait, we’d be grateful for your patience and understanding. More information about how we are handling the pandemic can be found here:
Breaking News - COVID Pandemic

Please do not come to the surgery unless you have been asked to do so.

If you have:

  • a high temperature;
  • a new and continuous cough;
  • a loss of, or change to, your sense of smell or taste,

get a test and stay at home.

Follow the guidance on the Government website:


Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.


Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.