Updated: 19 April 2022

Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff and we will continue to do so going forward.  Following current Infection Prevention guidance, patients do not need to wear a face mask/covering unless they have a respiratory illness or symptoms.  Practice staff will continue with full PPE should they be consulting with a suspected Covid-19 case or they wish to continue with safety measures for both themselves and the patients.  Please continue to socially distance and use hand sanitiser whilst in the surgery to help with infection control.

We understand that it may be frustrating for some to continue with such safety measures, but we are acutely aware that when patients come to us they are usually sick and vulnerable.  As some cannot receive the COVID vaccinations due to medical reasons, we feel it would be wrong to not take small precautions that can protect people.

In terms of “opening up”, as many of you know, we have never been closed and in fact have consulted with much higher numbers of patients than we did pre-COVID (face to face, by telephone, by eConsult and by video), not counting vaccinating a large percentage of the adult population.

The Rustington community has come so far in trying to minimise the impact of COVID and we are sure you appreciate the need to keep the surgery as safe as we can for all patients.

Please do not come to the surgery if you have:

  • a high temperature;
  • a new and continuous cough;
  • a loss of, or change to, your sense of smell or taste,

Please test and stay at home.

Follow the guidance on the Government website:

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.



Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.