When We Are Closed
Please note that during the week Westcourt Medical Centre is closed from 18:30 until 08:00 the following day and from 18:30 on Friday to 08:00 on Monday.
Dealing With An Emergency
Call 999 in an emergency.
A medical emergency is a situation in which the health of a person is at high risk of deteriorating rapidly without immediate medical attention.
For example, chest pains, increasing difficulty in breathing, impaired consciousness and any of the signs of a stroke (facial weakness, inability to lift a limb or slurred speech) constitute an emergency.
In a medical emergency you can access urgent paramedical help by calling 999.
If an emergency occurs and you require a GP visit outside of our normal hours of service please ring the usual number: 01903 777000 or 111.
On dialling this number you will hear a recorded message that will advise you that the surgery is closed and you have come through to the out-of-hours service. Your call will then be put through to a trained advisor at NHS 111, who will take your details.
You will need to provide your name, address, the name of your OR a contact telephone number and date of birth. Please be ready with these details.
Depending on the nature of your problem they will return your call and you will speak to a doctor who will give you appropriate advice or ask you to attend an out-of-hours centre or arrange a home visit.
This means that regardless of where a person lives in the county, the same provider will respond to a call providing a seamless service that has no district or borough boundaries.
NHS 111 operate their service from 18:00 - 08:00 Monday to Friday and 24 hours Saturday, Sunday and Bank Holidays.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
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