NEW! Automated Telephone Appointment Booking System is now LIVE!
We are pleased to announce that our new automated appointment booking
system has been launched. This system will give you greater access to the
practice, 24 hours a day, 7 days a week. Click on 'Appointments' in the side
menu for more information and a downloadable leaflet.
Virtual Patient Group - Members Required
We would like to know how we can improve our service to you and how you
perceive our surgery and staff. To help us with this, we are setting up a
Virtual Patient Group so that you can have your say.
- Find out more and download an expression of
consent form by following this link
Staff Training - Tuesday 18th March 2014, 12.30pm - 5.00pm
The surgery will be holding staff training on the above
afternoon. The surgery will remain open during this time
but all telephone calls between 12.30-5.00pm will be diverted
to the Out of Hours service 111. Please only telephone during this time
if your need is an emergency.
NEW - Data Confidentiality - changes to how the NHS share your
The NHS will soon be launching a new, secure system in which to share your
information and the care you receive. This is an important step and we would
like all our patients to be fully aware of the changes; please click on the
"Data Confidentiality" link located under "Practice Information" for more
guidance and links to other websites.
NEW - Online Services -
We are pleased to launch our new Online Services for booking routine
appointments and requesting repeat medication.
These are exciting new online facilities which we hope will ease access
by reducing the need to telephone the practice.
- Read more and register your interest by
following this link
patients can log in to view all online services here
Practice Assessment Questionnaire 2013/14
The General Practice Assessment Questionnaire was developed at the National
Primary Care Research and Development Centre in Manchester. GPAQ helps
practices find out what patients think about their care. Westcourt Medical
Centre recently conducted this survey and received 200 questionnaires, the
results of which can be viewed by clicking the link below:-
See the results of the survey
ICIS : information for life
ICIS helps people of all ages in West Sussex find information about services
offering support, care or advice. ICIS is a free and confidential service
providing impartial and up-to-date information. ICIS website contains a
searchable database of information available 24/7.
ICIS: information for life: 35 Worthing Road, East Preston,
West Sussex, BN16 1BQ
Enquiry line: 0800 859929 Open: Mon-Fri 10am-12.30pm and
1.30pm-4.00pm (24hr answerphone)
Online information for individuals: www.icis-info4life.org.uk/icisonline