Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

We also ask you:

"Why did you choose that response?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FRIENDS & FAMILY TEST RESULTS

Select year:
  • 75% Extremely Likely
  • 17% Likely
  • 3% Neither Likely nor Unlikely
  • 2% Unlikely
  • 2% Extremely Unlikely
  • 1% Don't Know
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Sep 2020 000000
Aug 2020 000000
Jul 2020 000000
Jun 2020 000000
May 2020 000001
Apr 2020 000000
Mar 2020 000000
Feb 2020 3057016573
Jan 2020 3326613263
Dec 2019 2675451090
Nov 2019 31873156105
Oct 2019 3951021814116
Sep 2019 404921818122
Aug 2019 27359158165
Jul 2019 32968159134
Jun 2019 26571199136
May 2019 2857511695
Apr 2019 3166912693
Mar 2019 34068912122
Feb 2019 33460107144
Jan 2019 3846713994
Dec 2018 256527563
Nov 2018 416107181054

Patient feedback

We asked the question:
Why did you choose that response?

Helpful staff and good medical team
Posted on: 17/02/2020

It was very simple to get an appointment, the receptionist was very kind, friendly and understanding. My appointment was about 30minutes late but Dr Torry was very understanding and reassuring and kind that it didn't matter I had waited. Possibly the best Dr I have seen. Thank you Dr Torry.
Posted on: 27/01/2020

INDEX - FFT