Rapid Health

Triage Appointment Request System For Gp's, Paramedics And Physio's

We have moved to a new system that will allow patients to request appointments between 8am and 6.30pm without ringing the practice.  Please note that the previous Econsult service is no longer available.

Using an online system known as ‘Rapid Health Triage’, patients requesting an appointment will be asked a series of questions about their problem. In most cases, they will then be provided with a choice of appointments with the most appropriate clinician(s), in the most appropriate timeframe, based on their clinical need.

We hope that this will result in shorter waiting times, especially for routine appointments. The aim is also to help prevent the 8am rush and long waits on the telephones.

Patients will also be able to submit administrative requests via Rapid Health Triage, like requests for a sick/fit note, queries about doctors’ letters and following up blood test results which can all be sent to us in this way.

For anyone who is able to do so, we ask that as from Wednesday 1st October 2025, you submit your appointment requests and admin queries through Rapid Health Triage. You will be able to access the system from our website homepage and click on the link Rapid Health Triage Questionnaire from 8.00am.

Published: Oct 3, 2025